While the complainant was shopping in the mall someone stole a wallet including the credit card from her. The complainant notified the bank and the police of the theft immediately. Subsequently, she found out using her internet banking that before the...
The complainant asserted in the complaint that he hadn´t obtained the amount of CZK 5.000 from the ATM as requested. To prove that the payment transaction had been made correctly the institution submitted the ATM journal, i.e. the record of all the...
NOTE: if a party who lost court proceedings does not comply with the judgement voluntarily the judgement may be enforced by a court-appointed bailiff who may issue an order to seize money deposited on that party´s bank account up to the due amount. In...
The complainant asserted that on 3th April 2012 the creditor had sent him a reminder to pay an instalment of CZK 329 due in March + CZK 100 for sending the reminder, i.e. CZK 429 in total. The complainant paid the instalment on 12th April 2012. Although...
